Skip to main content
The World's Best Known Brand for Microsoft Project and Project Server Expertise

Project Server Experts Community Site

Go Search
Project Server Experts Community Site
Project Server Help Blog
MSProject Experts
Training Schedule
Contact Us
  
Project Server Experts Community Site > Project Server FAQ KnowledgeBase > Incorrect Resource Usage Info  

Web Part Page Title Bar image
In the Resource Usage view, Work totals are incorrect for resources assigned to multiple projects in Project Server



Microsoft Project Server Frequently Asked Questions (FAQs): Overview



Microsoft Project Server Frequently Asked Questions (FAQs): Details

Background Information

When you open an enterprise project and apply the Resource Usage view, this View shows all tasks assigned to each resource from the current project, plus shows a single line entry for each additional project to which each resource is assigned tasks.  The Work totals shown in the timephased grid (yellow/white grid on the right), are incorrect for every resource assigned to multiple projects.

If you attempt to level an overallocated resource, the system treats the UNOPENED projects as HIGHER PRIORITY projects against the OPEN project, thus, pushing tasks far out into the future in the OPEN project while leaving tasks untouched in the UNOPENED projects.  If you open all of the enterprise projects to which any resource is assigned tasks, the Resource Usage view shows the correct Work totals for each resource in the timephased grid.

This problem has persisted in every version of Project Server, including the 2002, 2003, and 2007 versions. There is no Hotfix, Cumulative Update, or Service Pack that resolves this issue in any version of the software, nor is there any workaround.

Resolution for Project Server 2003

Each project manager should complete the following steps to eliminate this problem:

1.  Launch Project Professional 2003.

2.  In the Project Server Accounts dialog, deselect the "Load summary resource assignments" option.

3.  Click the Connect button.

From this point forward, the Resource Usage view displays only the task assignments for each resource in all currently-open projects.  If you open all of the projects to which any resource is assigned, the Resource Usage view shows the correct Work totals for each resource in the timephased grid.  To level an overallocated resource across multiple projects, you must open each of the projects in which the overallocated resource is assigned tasks, and then level the resource in the Resource Usage view.

Resolution for Project Server 2007

Each project manager should complete the following steps to eliminate this problem:

1.  Launch Project Professional 2007.

2.  In the Login dialog, deselect the "Load summary resource assignments" option.

3.  Click the OK button.

From this point forward, the Resource Usage view displays only the task assignments for each resource in all currently-open projects.  If you open all of the projects to which any resource is assigned, the Resource Usage view shows the correct Work totals for each resource in the timephased grid.  To level an overallocated resource across multiple projects, you must open each of the projects in which the overallocated resource is assigned tasks, and then level the resource in the Resource Usage view.

 

Stay Connected

Join Our
LinkedIn Network
Follow Us
on Twitter

About FAQs

Microsoft Project Server Frequently Asked Questions (FAQs) provide information about Microsoft Project Server 2002, Microsoft Project Server 2003, Microsoft Project Server 2007, and Microsoft Project Server 2010.

Topics include common errors and the Project Server queue, project manager and resource manager approvals, enterprise calendars, enterprise custom fields, enterprise projects and the enterprise resource pool, user access, reports and OLAP analysis, resource work, project costing, task progress reporting and timesheets, Project Web Access (PWA) and Project Professional, check-out check-in and the local cache, saving and publishing, and issues risks deliverables documents and project workspaces.

About This Site

Project Server Experts (www.projectserverexperts.com) is an online community that provides answers to Project Server Frequently Asked Questions, allows members of the Project Server community to connect with one another by uploading their Business Cards, provides links to online Project Server resources, and links to Microsoft Project and Project Server related jobs.

This site is brought to you by MSProjectExperts. If you find the information posted here useful, please consider visiting our commercial site (www.msprojectexperts.com) for Project Server books, Project Server training and Project Server consulting services. Please support our sponsors. Thanks. -- The MSProjectExperts Team

Submissions

We welcome content submissions. We give author credit and cross link on all accepted articles. Please send your articles and suggestions to info(at)msprojectexperts.com.

Copyright

Reproduction of content on this site is strictly prohibited without the express permission of MSProjectExperts. Copyright (c) 2009 CHEFETZ LLC. All rights reserved